Sporting Bet Privacy Policy – Our Commitment to Protecting Your Data

1 Introduction

Welcome to Sporting Bet. When you use our website or app, your trust is the most valuable thing you place in our hands. This privacy policy is written in plain, straightforward English—not dense legal jargon—so you can truly understand what Sporting Bet does with your information.

This policy applies to the sporting bet website (sportingbet.im), mobile app, and all associated services. By accessing the site or creating an account, you agree to this Privacy Policy. If you have concerns about any part of it, reach out to our support team — we'll be happy to walk you through it.

2 What Information We Collect

Information Provided at Registration

When you open an account at Sporting Bet, you will be asked to provide:

• Full Name (as shown on your National ID)
• Date of Birth
• Mobile Number
• Email Address
• Home Address (required during KYC verification)

Automatically Collected Information

Some information is collected automatically while you use the site or app. We want you to be aware of this:

• Device Type & Operating System
• IP Address & Connection Time
• Browser Type & Language Settings
• How long each page was viewed
• Click & Navigation Patterns

Transaction Information

Every deposit and withdrawal is recorded — including the date, amount, and payment method. This information is required for legal compliance and dispute resolution. sporting bet never knows, and has no need to know, your bKash or bank account password or PIN.

3 Why This Information Is Used

Sporting Bet uses your data only for the purposes listed below — nothing more:

• Service Delivery: Your core information is required to manage your account, settle bets, and process payments.
• Security Verification: If unusual login activity or transactions are detected on your account, sporting bet can notify you immediately.
• Legal Obligation: Some data must be retained to comply with Anti-Money Laundering (AML) laws and licensing conditions.
• Platform Improvement: Anonymous usage data is analysed to understand which features are most used and where issues arise.
• Relevant Offers: You may receive relevant promotions based on your preferred sports or games — but you can always opt out.

4 Who Your Data Is Shared With

Sporting Bet does not sell your personal data. However, in limited circumstances, certain parties may need access — always strictly on a need-to-know basis:

Technology & Payment Partners

Necessary information is shared with bKash, Nagad, and Rocket to process payments. Game software providers can view game outcomes and betting data — but your personal identity details are never disclosed to them. All these partners are bound by strict confidentiality agreements.

Legal Authorities

If a government body or law enforcement agency requests data under a court order or directive from a licensing authority, Sporting Bet is legally required to comply. In such cases, only the minimum necessary information is disclosed, and you will be notified—unless we are legally prohibited from doing so.

Fraud Prevention Services

Limited data may be shared with industry-wide fraud prevention systems to detect multiple accounts or bonus abuse. These systems exist solely to protect legitimate members.

5 How Long Your Data Is Retained

Sporting Bet does not retain data longer than necessary. General guidelines:

• Active Account: Data is retained for as long as your account remains active.
• Closed Accounts: Transaction records are kept for a minimum of 5 years after account closure, in accordance with international gaming licence requirements.
• KYC Documents: Retained for 5–7 years after account closure to meet legal requirements.
• Marketing Data: If you opt out of marketing, the relevant data will be deleted within 30 days.
• Server Logs: Retained for a maximum of 12 months for cybersecurity purposes, then permanently deleted.

6 Cookies & Tracking Technologies

The Sporting Bet website and app use cookies — small text files stored on your device that help the site remember your preferences. sporting bet uses three types of cookies:

You can disable analytics and preference cookies through your browser settings. However, disabling essential cookies may cause login and payment features to stop working correctly. When using the Sporting Bet app, some data is cached in your device's local storage—this is automatically cleared when you uninstall the app.

7 Security Measures

To keep your data safe, sporting bet has multiple layers of security in place:

Technical Security

• All data transmissions are encrypted using TLS 1.3
• Data stored on servers is protected with AES-256 encryption
• Passwords are stored using bcrypt hashing — not even sporting bet staff can view them
• Database servers are isolated from the internet and accessible only via internal networks
• Every access is logged, and any unusual activity triggers an automatic alert.

Organisational Security

Sporting Bet employees can only access the data relevant to their specific role — no one has unrestricted access to the entire database. All new hires undergo security screening, and regular privacy training is provided.

Third-party cybersecurity experts audit Sporting Bet's systems at least twice a year. Penetration testing, vulnerability scans, and code reviews are all conducted on a regular basis.

8 Your Rights

As a Sporting Bet member, you have several important rights regarding your personal data:

9 Protection of Minors' Data

Sporting Bet strictly does not provide services to anyone under 18. If you or a family member believes a minor has registered using false information, please contact support@sportingbet.im immediately.

If such an account is found, sporting bet will immediately suspend it and delete the collected data unless required for legal retention. If a family member reports that a minor has created an account, sporting bet will investigate and take appropriate action.

10 Privacy Policy Updates

Sporting Bet may update this Privacy Policy when necessary. If any significant changes are made:

• This page will be updated with the new effective date.
• A summary of any changes will be sent to your registered email address.
• Push notifications will be sent via the app.

A minimum of 14 days' notice will be given before any changes take effect. Continued use of the platform after the notice period is considered acceptance of the updated policy. If you do not wish to accept the new policy, you will have the opportunity to withdraw all balances before closing your account.